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Let HavenStays & Property Management

For property owners

Airbnb & Booking.com Management in Newcastle & Gateshead

We take on the day-to-day running of your short let — listings, pricing, guests, cleaning and maintenance coordination — and keep you informed every step of the way.

Listings managed onAirbnb · Booking.com

Living room in a Gateshead house managed by Let Haven
Management fee
15%
Management fee
Owners paid monthly on the 10th
10th
Owners paid monthly on the 10th
Reserve available dates for your own use
Your dates
Reserve available dates for your own use

Is your property suitable?

A straightforward first look

Whether you already run a holiday let or are considering short letting for the first time, we'll look at:

  • Location and transport links
  • Condition and layout
  • Furnishing and setup needs
  • How it fits Airbnb and Booking.com guests

We cover Newcastle, Gateshead and the surrounding North East.

Freshly prepared guest bedroom

Our services

What we handle for you

Listing setup & management

We create and run your listings on both Airbnb and Booking.com — descriptions, house rules and settings kept accurate and up to date.

More about listing setup & management

Pricing optimisation

Nightly rates reviewed and adjusted in response to seasonality, local events and demand in your area.

More about pricing optimisation

Guest communication

Enquiries, pre-arrival information, questions during the stay and checkout — all answered by us.

More about guest communication

Bookings & calendar management

Reservations, availability and calendar sync across platforms, including dates you reserve for yourself.

More about bookings & calendar management

Cleaning coordination

Turnovers scheduled around every check-out so the home is ready for the next arrival. Cleaning is paid by guests.

More about cleaning coordination

Maintenance & property oversight

We arrange minor repairs, coordinate trades when needed and keep an eye on the property's condition between stays.

More about maintenance & property oversight
Pool table and Smart TV in the Gateshead four-bedroom house

Property spotlight

A four-bedroom house in Gateshead

One of the homes we run day to day. It has 4 bedrooms and 2 bathrooms, sleeps 8, and sits near Felling Metro. Guests have a pool and table tennis table in the kitchen and dining area and a PS4 gaming setup in one bedroom.

We handle its listings, guest messages, self check-in information, cleaning turnovers and maintenance coordination — the same operational work we'd take on for your property.

See the property

Setup & styling

Getting the home guest-ready

Owners pay for the property's setup costs and buy the linen. Guests pay for cleaning, and the owner continues to pay the property bills.

If you'd like help, we can advise on furnishing and styling to bring the home to a premium standard, with the aim of improving its appeal to guests. Any furnishing or styling costs are paid by the owner.

How it works

From first chat to live listings

  1. 01

    Assessment

    A free conversation about your property — location, condition, layout and furnishing needs — to see whether it suits short letting.

  2. 02

    Agree service & setup

    We agree the management service and confirm what the home needs before launch. Setup costs and linen are paid by the owner.

  3. 03

    Prepare & publish

    We prepare the property and publish your Airbnb and Booking.com listings.

  4. 04

    Ongoing management & payments

    We run day-to-day operations, keep you updated and pay you monthly on the 10th.

Keeping you informed

Weekly booking updates

Booking updates every week by WhatsApp or email — whichever you prefer.

Monthly reports

Receive a report each month to keep you informed about your property.

Maintenance notices

Immediate updates when a maintenance issue comes up. We arrange minor repairs; any repair costing more than £100 needs your approval first.

Landlord FAQs

Your questions answered

Let's talk about your property

Book a free 15-minute consultation. We'll discuss whether your property suits short letting, what it needs to get set up, and how our management service would work for you.

Book a Free Consultation

Prefer to talk now? Call +44 7462 002014 or message on WhatsApp.

Send a property enquiry

Include your postcode, number of bedrooms and current status.

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